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Teldio TruDispatch Radio Dispatch Software

Teldio

Teldio TruDispatch is radio dispatch software for Motorola MOTOTRBO systems. It runs on a standard Windows desktop and gives a dispatcher everything needed to work with radio users from one screen — place private and group calls, broadcast to the network, send and receive text messages, monitor live traffic across channels, and record every conversation for later review. For organizations that need a dispatch position but not a full console build, it is a practical middle ground.

Features:

  • Private and group calls — reach an individual radio user or an entire talkgroup
  • Text messaging — send and receive text to and from radios
  • Multi-channel monitoring — watch live traffic across several channels at once
  • Recording and playback — automatic call recording with a searchable, filterable archive
  • Emergency alarms — receive emergency signals from radios and broadcast notifications back out
  • Customizable layout — arrange users, talkgroups, and channels to match how your dispatchers work
  • Windows desktop software — no proprietary console hardware required
  • Pairs with TruFleet — add location awareness without a separate dispatch console

Best for: Police and public safety dispatch · Municipal service departments · Manufacturing plant dispatch · School and campus security offices · Utilities and field service teams

Teldio TruDispatch — A Dispatch Position Without a Console Build

Everything on One Screen

Dispatchers lose time switching between tools. TruDispatch puts the talkgroup list, channel traffic, message history, and recordings in a single interface that can be rearranged to match the desk. The layout is configurable rather than fixed, which matters when one dispatcher covers three departments and another covers one.

Every Call Recorded and Searchable

Channel traffic is recorded automatically and stored in an archive that can be searched and filtered. When a call needs to be reviewed — an incident, a dispute, a training case — the audio is there without anyone having to remember to hit record.

Emergency Signaling Both Directions

When a radio user triggers an emergency, the dispatcher sees it. When the dispatcher needs to reach everyone at once, the broadcast goes out to the network. Paired with Teldio TruFleet, that emergency arrives with the user’s location attached.

Built for the MOTOTRBO Network

TruDispatch is built specifically for Motorola MOTOTRBO systems and supports MOTOTRBO voice, text, and emergency signaling natively. That means it behaves the way the radio system does, rather than approximating it through a generic interface.

Choosing Between TruDispatch and a Full Console

TruDispatch is desktop software for a dispatch position. A full console platform like Avtec Scout is a different class of system, built for multi-position dispatch centers handling many radio systems and phone lines. If you are not sure which fits, that is a design question worth ten minutes on a call — we install both. Related reading: An Effective, Reliable Dispatch Solution.

Let’s Connect

Tell us how many dispatch positions you need and what radio system you run, and we will tell you whether TruDispatch is the right fit. Contact us or call 330-454-8404.

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